Gateway Hearing

East Providence|401-431-5100

Hearing Aid Services

Thank you for considering us for your hearing health care needs.  If a physician or friend has referred you, it is because they know you will receive an expert evaluation of your hearing, and the proper recommendation(s).

Call us to schedule an appointment for a private hearing assessment.  Our staff has a reputation for being caring and knowledgeable.  You should always feel comfortable at your appointment here.  There are no sales gimmicks or high-pressure tactics.  Our reputation is well established, we are independent--not employees of a manufacturer.

We are all patients at some time in our lives, and we understand any new treatment can cause some anxiety.  

We will see you as soon as possible.  Emergency visits are available.  We are open later two evenings a week and Saturday by appointment.

When You Should Call Immediately

  • You experience a sudden decline in your hearing.
  • Your hearing aid is not performing normally.
  • You are experiencing pain or drainage from your ears.
  • You wear a hearing aid and it emits a constant high pitch (feedback).

When You Should Schedule an Appointment

Hearing Test

Our practice specializes in treating adults with hearing loss.  The majority of hearing loss today is sensioneural, or nerve loss.  Age, noise, sicknesses, heredity, exposure to oto-toxic medicines is a short list of reasons for hearing loss.  Sensioneural hearing loss generally is progressive.  The main treatment for this condition is the use of hearing aids.

On your visit with our specialist, you may expect the following procedures.

Case History:

Your life history contains clues to why you are experiencing problems.  Noise exposure, family history, medical issues, may contribute to your problem.  Information on how your loss affects you is very important in arriving at the best solution.


Light and magnification reveal possible problems in the canal or eardrum.  Excessive wax may be removed.  Any evident medical condition will generate a referral to an ENT physician.


This tests middle ear function.  The purpose is to rule out conditions that inhibit your hearing from the middle ear, such as fluid, infection, or Eustachian tube malfunction.


A comprehensive evaluation is performed to indicate the type and degree of loss.  Your hearing sensitivity is recorded with tones.          Then your ability to recognize speech is measured.  This gives us the scope of the problem and helps us make the best recommendations.  All testing is done in a soundproof room. 


With hearing aids on programmed to your loss, you will be able to follow the recommendations clearly.


With all tests completed, our specialist will explain the results.  If you are a candidate for hearing aid(s), selections will be offered. Today many insurance plans have some benefit for hearing loss.  Be sure to inquire if you qualify.  We accept all insurance.

Hearing Aid Dispensing & Fitting:

At the hearing aid fitting, you will receive the hearing aids you selected. They are programmed based on a prescription that is specific to each person’s hearing loss. The hearing professional may make adjustments after you try the hearing aids to make sure the settings and fit are ideal for you.

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Other Services: 

Some require cerumen (ear-wax) removal, specialized ear molds and earplugs for sound protection, or musicians.  We have 14 different materials used, depending on size and characteristics of your ear, as well as the purpose the mold is to be used for.

Repairs & service:    

The ear has been labled as a “hostile environment for electronics.”   Temperatures in the ear have been measured in excess of  100 degrees with high humidity. Today hearing aids are moisture resistant, but still require service and cleaning minimally twice a year.  There is no charge for these services.  80% of the problems are solved right in the office.

Tinnitus Evaluation and Management:

Many hearing aids are equipped with optional tinnitus maskers.  Tinnitus management is now a very viable option for today’s dispensers.  Most tinnitus precedes hearing loss.   Many who suffer from tinnitus have an element of hearing loss.

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Batteries are ordered monthly to maximize longevity.  They are usually $3. per pack.

Cerumen Removal:

Cerumen, or ear wax, can be removed from the ear canal so that it does not interfere with listening or comfort, especially for individuals who wear hearing aids.

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Earmolds and Earplugs:

Since the various systems produce different hearing impressions, it is important for you to make a comparison yourself. For this purpose we will produce custom-made earmolds based on the exact contours of your ears. We can then ensure that your hearing aid fits perfectly.

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Musician's Earmolds and Earplugs:

Musicians practice and perform in a variety of different settings. They are exposed to high levels of sound, sometimes for long periods, which may put them at risk for permanent hearing damage. Musician’s ear plugs are custom-made devices that help to limit the sound exposure from instruments, while still providing a rich musical experience for the performer or audience.

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Hearing Aid Repairs & Maintenance

Some minor hearing aid repairs can be done in the office setting in a short period of time; others will need to be sent to the manufacturer for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly.

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